New to this edition
- Updated! Chapter on the
Prevention of Workplace Violence emphasizes the AONE, Joint Commission’s, and OSHA’s leadership regarding ethical issues with disruptive behaviors of incivility, bullying, and other workplace violence.
- Updated! Chapter on Workplace Diversity includes the latest information on how hospitals and other healthcare facilities address and enhance awareness of diversity.
- Updated! Chapter on Data Management and Clinical Informatics covers how new technology helps patients be informed, connected, and activated through social networks; and how care providers access information through mobile devices, data dashboards, and virtual learning systems.
Author Information
By Diane Huber, PhD, RN, NEA-BC, FAAN, Professor Emeritus College of Nursing and College of Public Health The University of Iowa, Iowa City, Iowa
Part I: Leadership
1. Leadership and Management Principles
2. Change and Innovation
3. Organizational Climate and Culture
Part II: Professionalism
4. Managerial Decision Making
5. Managing Time and Stress
6. Legal and Ethical Issues
Part III: Communication and Relationship Building
7. Communication Leadership
8. Team Building and Working With Effective Groups
9. Delegation in Nursing
10. Power and Conflict
11. Workplace Diversity
Part IV: Knowledge of the Health Care Environment
12. Organizational Structure
13. Decentralization and Shared Governance
14. Strategic Management
15. Professional Practice Models
16. Case and Population Case Management
17. Evidence-Based Practice: Strategies for Nurse Leaders
18. Quality and Safety
19. Measuring and Managing Outcomes
Part V: Business Skills
20. Prevention of Workplace Violence
21. Confronting the Nursing Shortage
22. Staffing and Scheduling
23. Budgeting, Productivity, and Costing out Nursing
24. Performance Appraisal
25. All-Hazards Disaster Preparedness
26. Data Management and Clinical Informatics
27. Marketing
