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Medical Office Administration - Elsevier eBook on VitalSource, 3rd Edition

Author :
By Brenda A. Potter, BS, CPC-I, CPC
To succeed in today’s medical front office, you need a resource that will help you learn not only the principles of medical office administration but also how to apply your factual knowledge to the many complex scenarios that may arise in the medic ...view more
To succeed in today’s medical front office, you need a resource that will help you learn not only the principles of medical office administration but also how to apply your factual knowledge to the many complex scenarios that may arise in the medical office environment. Reflecting Brenda Potter’s first-hand experience as an active instructor, Medical Office Administration: A Worktext, 3rd Edition combines instruction and application to help you develop the knowledge and skills you need to think critically and respond confidently to the challenges you’ll encounter on the job. It includes procedures to be used with Medisoft Version 18 which allows you to practice the day-to-day activities as if you were in an actual office setting. An optional upgrade package is available which includes a Medisoft Version 18 Demo CD (ISBN: 9780323279789).
ISBN :
9781437727425
Publication Date :
09-01-2014
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To succeed in today’s medical front office, you need a resource that will help you learn not only the principles of medical office administration but also how to apply your factual knowledge to the many complex scenarios that may arise in the medical office environment. Reflecting Brenda Potter’s first-hand experience as an active instructor, Medical Office Administration: A Worktext, 3rd Edition combines instruction and application to help you develop the knowledge and skills you need to think critically and respond confidently to the challenges you’ll encounter on the job. It includes procedures to be used with Medisoft Version 18 which allows you to practice the day-to-day activities as if you were in an actual office setting. An optional upgrade package is available which includes a Medisoft Version 18 Demo CD (ISBN: 9780323279789).

New to this edition
  • NEW! Medisoft® v18 software allows you to practice common administrative tasks with real-world office management software. Medisoft sold separately.
  • NEW! Coverage of ICD-10 coding prepares you for the October 2014 transition to ICD-10.
  • UPDATED EHR coverage applies administrative concepts and procedures to their use within the Electronic Health Record.
  • NEW electronic procedure checklists on the Evolve companion website measure how well you have mastered procedures.

Key Features
  • The engaging worktext format reinforces chapter content and encourages you to apply what you’ve learned to real-world case studies, critical thinking exercises, role-playing exercises, and collaborative learning activities.
  • Written in a conversational writing style, making reading and absorbing the material easier and more enjoyable.
  • Real-world examples offer practical insight from the front lines of medical office administration.
  • Sample administrative procedures provide realistic practice managing common tasks with real-world office management software. An optional upgrade package includes the MediSoft Version 14 Student CD you can use for additional independent practice.
  • Provides more in-depth coverage of patient diversity than any other medical office text.
  • Key terms are defined throughout each chapter and in greater detail in a comprehensive glossary to clarify important concepts.
  • Procedure boxes throughout the book offer step-by-step instructions on how to perform specific administrative tasks.
  • Procedure Checklists, based on CAAHEP competencies, spell out the individual steps required to complete a full range of administrative procedures.
  • Evolve online features include interactive terminology flash cards, chapter review exercises, content updates, and Web links for additional reading.

Author Information
By Brenda A. Potter, BS, CPC-I, CPC, Medical Administrative Program Director, Minnesota State Community & Technical College Moorhead, MN